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Deliverables

  • Responsible to deliver KPI/Reports as per agreed SLO

  • Keep Platform and Application up and running

  • In-depth analysis of issue and provide resolution

  • Service Restoration

  • Setup alerting and trending of various matrices

  • Build various Dashboards/Reports in ELK for L1 use

  • Build Automations for mundane tasks

  • Implement self-heal mechanism for recurring issues

  • Handle Customer Escalations

  • Configuration, customization, new development and Integration level changes

  • Coordination with L3 / Product teams to resolve the issue

  • Periodic Maintenance activities

  • Support & Mentor L1 team

  • Responsible for day-to-day technical operations and support of Data Platform.

  • Will be working in 24×7 rotational shifts.

  • SR /Incident tracking / resolution & Problem Management for recurring incidents

  • Build / Update detailed SOP

  • Respond to user requests, queries, issues within agreed SLO, provide timely update and perform regular follow-up till issue closure.

  • Fetch and Provide data as per user request

  • Document and report daily issue, help analyze critical issue

  • Co-ordinate with various teams on routine basis on issues/fixes etc.

 
 
Work Experience & Skillset

  • 5+ Years of Experience as Techops on Spark, Cloudera, Airflow, Nifi (Preferably on RedHat OCP and Telecom Domain)

  • Strong understanding of monitoring processes for infrastructure and applications.

  • Hands-on experience in mainstream database (Oracle, SQL)

  • Having good understanding of SQL/exadata query writing skills (DDL,DML, Joins, Sub queries, View, Select statement)

  • Excellent Analytics, Debugging and Problem-solving skills for infrastructure, tools, and API issues
    In-depth understanding of Linux environments

  • Expertise in Linux commands and middleware such as Tomcat and Nginx

  • Hands-on experience with ELK Stack and other monitoring tools

  • Proficiency in Kubernetes, Docker, and Swarm ecosystem.

  • Automation skills using Python or Shell scripting

  • Strong proven hands-on experience on big data technologies as HDFS, Spark, Ranger

  • Strong Understanding of Change/Incident/Problem management process.

  • Hands-on experience on Apache Airflow, Kafka, Nifi, Yarn

  • Hands-on experience with data and analytics

  • Experience with CI/CD pipelines using Jenkins.

  • Quickly gain understanding of existing processes, Jobs, KPI, Reports.

  • Should be able to query/extract data from Hive/HDFS

  • Familiarity with DataHub tools and DataMesh concepts is a plus.

  • Strong communication and collaboration skills.

  • Experience with monitoring tools such as Zabbix, Prometheus, Loki, and the TIG stack.

  • Addressing and closing various security vulnerabilities reported in the system.

 
 
 
Educational Level

  • Bachelor’s degree in computer science, Information Technology, or a related field

 
 
 
Work location

  • Pune

 
 
 
 
Vacancy

  • Preferred Immediate Joiners only

 
 
 
 
 
 
Personal Characteristics & Behavior

  • Deliver on commitments

  • Team player

  • Quality of work

  • Ownership and initiative

  • Customer orientation 

 
 
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    THE VALUES WE SHAREWhy To Join Our Team
    People

    Our people are simply the best! we make sure that everyone feels seen, satisfied, appreciated, listened to, and fulfilled.

    Teamwork

    Several heads are better than one – in teams, we get to know different perspectives, exchange experiences, and motivate each other. you can do far more with a loyal squad.

    A partnership approach

    Everyone’s voice in the company is equally important. When you fell that you have a real influence on the company, you enrich your creativity, confidence, and motivation.